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Re: What mice work with XMBC?

Posted: Fri Aug 16, 2019 12:31 pm
by ssdesigner
Today my mouse's (Tecknet UM013) copy/paste function stopped working so I signed up here to find a solution. One of your posts suggested that the person having issues turn on logging to help find the cause. I did this and without doing anything else, it was fixed. So weird!

Anyways, I highly recommend this mouse. That said, it would be worthless without your amazing software, so a HUGE thanks!

Re: What mice work with XMBC?

Posted: Fri Aug 16, 2019 12:47 pm
by phil
Perhaps this is going too off topic, but did it continue to work once debug logging was disabled again?
Its actually not all that weird because debug logging slows XMBC down quite a lot, anything timing related can be affected (positively or negatively).
If it continued to work once debug logging is disabled that that's great (although a little worrying as I don't like it when things magically change without understanding why - because it could happen again!).

If it does happen again or continue to be a problem, please can you create a new topic/thread (or simply PM me) so we can discuss and diagnose there, leaving this thread for what it really is meant to be, a list of devices that work (or don't work), rather than bugs in XMBC!

Another possibility (high probability) is that simply changing the settings and hitting apply reloaded the mouse hook and thats what fixed the problem. Windows can occasionally time out the mouse hook (remove it) which renders XMBC useless. The easy way to fix that, open the settings and re-apply them, or enable/disable XMBC etc. Look at what your "Windows Low Level Hoot Timeout" is set to and if its less than 500ms I bet this is what happened! It may happen again, it it does, try increasing the timeout (try an extra 500-1000ms) and see if that helps (you need to REBOOT your PC after changing the value for it to be applied).