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Problemas con la instalación de wireless optical mouse 6 bottons chino en Windows 7

Posted: Mon Apr 08, 2019 5:03 pm
by Pakillo3015
Buenas tardes.
He comprado un wireless optical mouse de 6 bottons chino y mi pc no lo reconoce y no puedo instalarlo con windows 7.
Si pueden ayudarme con este problema se lo agradecería mucho o decirme donde puedo hablar con otros foreros con el mismo problema.
Muchas gracias

Re: Problemas con la instalación de wireless optical mouse 6 bottons chino en Windows 7

Posted: Mon Jun 17, 2019 7:49 am
by phil
Hi,

Does your PC see the USB device attached at all?
Does it make any USB connect sound when plugged in?
Does it show the device under "Devices and Printers" as a mouse or an unrecognized device?
Does it work in other computers?

If not then it must be faulty. If it shows up as a "unrecognized device" it may be a driver issue - but normally these cheap mice are all generic HID devices. You could try forcing that driver but I suspect its going to be a faulty device. If that is the case, there is not much you can do about that except return it and get a refund!

Thanks,
Phil