Problemas con la instalación de wireless optical mouse 6 bottons chino en Windows 7

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Pakillo3015
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Problemas con la instalación de wireless optical mouse 6 bottons chino en Windows 7

Post by Pakillo3015 » Mon Apr 08, 2019 5:03 pm

Buenas tardes.
He comprado un wireless optical mouse de 6 bottons chino y mi pc no lo reconoce y no puedo instalarlo con windows 7.
Si pueden ayudarme con este problema se lo agradecería mucho o decirme donde puedo hablar con otros foreros con el mismo problema.
Muchas gracias

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phil
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Re: Problemas con la instalación de wireless optical mouse 6 bottons chino en Windows 7

Post by phil » Mon Jun 17, 2019 7:49 am

Hi,

Does your PC see the USB device attached at all?
Does it make any USB connect sound when plugged in?
Does it show the device under "Devices and Printers" as a mouse or an unrecognized device?
Does it work in other computers?

If not then it must be faulty. If it shows up as a "unrecognized device" it may be a driver issue - but normally these cheap mice are all generic HID devices. You could try forcing that driver but I suspect its going to be a faulty device. If that is the case, there is not much you can do about that except return it and get a refund!

Thanks,
Phil
--[ Phil ]--
--[ Administrator & XMBC Author ]--
Logitech G9, Logitech MX518, Microsoft Intellimouse, Trust 16341 BT Mouse
Windows 10 x64, Intel i5-9600k, Asus Z390-ROG, 16GB DDR4,
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